Annual Conference Session Details

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06. Disaster! Lessons Learned (Intermediate)

Date: 2021-08-10T00:00:00-04:00 Time: 11:45am-12:35 pm

Learning objectives: After completing this session, participants will be able to:

- Review and evaluate responses to unforeseen disasters (Pandemics, Natural Disasters, other major business challenges)
- Learn ways to proactively prepare your company for the next unforeseen disaster event
- Identify areas to improve your company's disaster preparedness plan and how to integrate lessons learned in your business continuity plan

Level: Intermediate

Prerequisite: Basic understanding of captive operations
Field of study: Specialized Knowledge


Coordinator & Content Advisor: Dawne Davenport, Marsh Captive Solutions
Moderator: Michael O'Malley, Strategic Risk Solutions, Inc.

A continuation of the disaster session held recently at VCIA's Signature Series, this dramedy/panel discussion will look in the rear-view mirror after a disaster has happened. We will learn to review and evaluate responses from unforeseen events in order to be better prepared for the future. We will discover and share ways to improve a business preparedness plan and how to incorporate new knowledge learned from the disaster, into the business continuity plan. Join us for this interactive session and come away with ideas for changes to put into place to prepare for the next unforeseen event.



Scheduled Speakers:

Julie Bordo

Julie is the President of PCH, providing general and professional liability insurance to over 1,700 personal care homes and assisted living facilities in 47 states. As a former litigator and current corporate counsel, Julie engages a 360 view when addressing the unique demands of running a risk retention group. In 2017 she joined the Board of the National Risk Retention Association and chaired NRRA’s Conference in 2018 and 2019. Julie is an advocate for RRGs, a passionate speaker and was recently published in Captive International. She was named to Captive Review’s 2020 Power 50.

Hugo Crawley

Hugo Crawley is Chairman of TigerRisk Partners (UK) Ltd., the Lloyds broker. He joined TigerRisk Partners, a privately-held reinsurance broker and risk/capital management advisor, in 2013. Hugo has spent over 40 years in the insurance and reinsurance business, starting his career at a Lloyds Syndicate in 1980 and then joining BMS Group in early 1982. Hugo held various positions at BMS, becoming Chairman of the North American Reinsurance Broker in 1999 and Group Chairman in 2008. Throughout his career Hugo has always put the interests of his clients first. Hugo brings his distinguished career and high level of professionalism to TigerRisk Partners, where today is helping to grow its global footprint.

Joe Layman

Joe Layman has wide ranging experience in leadership positions for several large companies in Business Continuity Management. He oversaw day-to-day operations and incident management for the business continuity management office. His background spans across business continuity management, disaster recovery, and emergency management. Joe has coordinated the response to several incidents and disasters that impacted business functions at multiple offices minimizing impact to affected business operations. He holds a BS in Business Administration, a Master‘s degree in Information Services along with numerous certifications in Business Continuity, Disaster Recovery, OSHA, and FEMA. Joe serves as President on the Board of Directors for the Association of Contingency Planners, Orange County Chapter (ACP-OC), Editorial Advisory Board for Disaster Recovery Journal, and the steering committee for the Business Continuity Certificate Program at University of California Irvine. Joe is also a member of West County Community Emergency Response Team (CERT). He previously was a volunteer firefighter and adjunct state fire instructor in two states.

Gail Newman

As the Vice President of Risk Management for Bright Horizons Family Solutions, Gail Newman continuously strives to innovate risk management strategies and evolve efficiencies in business practices to support the company’s global approach to Enterprise Risk Management. Gail is a seasoned leader with more than 20 years of management experience in the disciplines of financial and operations management, six sigma/business process improvement, leading internal audit organizations as well as insurance and captive management. Passionate about finding synergies in business and her community, Gail is actively involved with volunteering with the Bright Horizons Foundation for Children, supporting the Vermont Captive Insurance Association, serving as a Board Member of the Bunker Hill Community College Foundation, and supporting sustainable gardening and farming efforts in her home town. Beyond her “day job,” Gail has been active in the Fitness and Wellness industry for over two decades. She currently teaches a variety of fitness classes and is a licensed trainer and nutrition coach.

Michael O'Malley, ARM

Michael O’Malley is a managing director for Strategic Risk Solutions. Mike is responsible for the overseeing the delivery of all SRS’ business planning consulting services, including statistical loss and exposure analyses, feasibility studies, implementation programs and financial analysis for captives and other types of risk financing programs. Mike has over 20 years’ experience in the captive and insurance industries and has formed captives and risk retention groups in 12 different domiciles. Mike has a Bachelor of Science degree in Finance/Economics from Bentley College and an MBA (with concentrations in entrepreneurship and finance from Babson College). He holds an Associate in Risk Management (ARM), an Associate in Reinsurance (ARe) and a Certificate in Enterprise Risk Management from the CERMAS program at Georgia State University.